Sustainability

Diversity, Equity, Inclusion & Belonging

At Prudential, diversity, equity, inclusion, and belonging (DEIB) are central to who we are, how we work and how we live our values.

An important part of our overall Sustainability strategy, DEIB is a key driver of our Purpose to be partners for every life and protectors for every future.

Our Goal

To empower our people and deepen belonging by respecting and valuing differences. We believe that a more diverse Prudential, which more closely reflects our markets, will be in a better position to serve our customers and stakeholders and deliver sustainable high performance.

A truly inclusive Prudential, where all our employees can be themselves and feel they belong, provides a working environment that makes use of their unique skills, capabilities, and perspectives, and cultivates creativity, innovation and growth.

Our Commitment

We support our people by creating an inclusive workplace environment that prioritises their wellbeing and enables them to contribute their best and realise their full potential. We are committed to providing the resources, tools, and opportunities for all of our people to build meaningful and rewarding careers.

“Inclusion is about mindset change, not ticking the box. It needs to be embedded in our culture, in everything we do, both internally with our talent, and externally with our customers, partners and communities. This, I believe, is key to success in our journey to #NextPrudential.”

Diana Guzmán, Chief Sustainability Officer

Find out more in the Diversity & Inclusion Statement

Nurturing Diverse Talent

We are committed to fostering inclusive employment practices and creating growth opportunities for our employees.

Our hiring process ensures fairness and we endeavour to make decisions without bias, considering all applicants regardless of gender identity, nationality, age, race, ethnicity, religion, physical or mental disability, sexual orientation or any other characteristic.

Our Culture

At Prudential, we aim to foster an inclusive workplace environment that values and respects differences, providing a platform for innovation and creativity to flourish. We value a culture of openness, honesty, and accountability. To achieve this, each person must feel that they are working in a psychologically safe environment where they can be their authentic selves.

Some of our initiatives and policies aimed at creating an inclusive, psychologically safe environment include:

  • Engaging activities to promote Diversity, Equity, Inclusion and Belonging.
  • E-learning and in-person training sessions on topics such as inclusive leadership, uncovering biases, and disability awareness.
  • Employee surveys to gather feedback and insights on a regular basis.
  • Discrimination and Harassment Policy which reflect our commitment to creating and maintaining a welcoming and supportive culture where all can thrive.
  • Externally hosted whistleblowing website and hotline system Speak Out. All reports are confidential, taken seriously and treated fairly and justly.

Gender Inclusion

At Prudential, we recognise that achieving gender balance is essential for sustainable growth across our markets.

We are committed to improving our gender balance across all levels of seniority at Prudential and fostering a sustainable pipeline of female talent.

Progress towards our gender target is published annually through the Prudential plc Annual Report and our Sustainability Report.

35%
of senior leadership are women* vs 33% in 2021
40%
women in senior leadership by 2026
45%
of Board Directors are women*
57%
of our workforce are female*
* As of March 2024

Mental Health and Wellbeing

At Prudential, we recognise that mental wellbeing is central to our overall health, productivity, resilience, ability to manage stress, and our relationships with others.

We offer a wide range of resources and tools to support our people’s wellbeing. These include comprehensive medical benefits, a digital wellbeing coaching app, reasonable accommodations and hybrid working throughout an individual’s career. Adaptations are implemented at local level as necessary.

Hybrid Working

At Prudential, we help our people get the most out of life by offering flexible work arrangements. Whether they choose to work in-person at the office or remotely from an agreed location, our hybrid approach prioritises their wellbeing.

By enabling sustainable high performance, we empower our people to excel for themselves, our customers and our growing business. We help you prioritise your mental, physical, social, and financial wellbeing, ensuring you feel safe and protected.

Our Hybrid Working Playbook includes best practices, tools and supporting guides to effectively implement hybrid work.

This is Me

This is Me™

We have partnered with NGO Community Business for a 2-year sponsorship of the “This is Me” storytelling campaign.

As part of this impactful campaign, we encourage colleagues from across the organisation to share their personal stories, igniting conversations and diminishing the stigma of mental illness, neurodiversity and disabilities in our workplace.

Objectives:

1 Normalise conversations around mental health, neurodiversity and disability
2 Guide managers and Mental Health First Aiders (MHFA) on how to promote and support good mental wellbeing throughout the employee lifecycle
3 Establish Prudential’s reputation as a leader in supporting employees’ mental health

Activities:

  • Self-care workshops for all employees to enhance mental health
  • MHFA refresher workshops and our target is to have 50% of MHFA to attend by the end of 2024
  • Workshops to guide people managers on creating psychological safe spaces throughout the employee life cycle
  • Research publications sponsorship:
    1. Neurodiversity
    2. Suicide Prevention

“This is Me” stories

Hear from Prudential colleagues who share their powerful stories.

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Catherine Chia, Chief Human Resources Officer, kicks-off two-year sponsorship of “This is Me” with her personal experience with burnout.

X Watch

Misha Chou, Senior Manager, Reward, Prudential plc, shares that it’s perfectly fine to ask for help.

X Watch

Vivian Cheng, our Group Diversity & Inclusion consultant in Hong Kong, shares how she overcame her struggle with mental illness.

X Watch

Tran Thanh Phong, Chief Marketing Officer, Prudential Vietnam, shares his thoughts on mental health within the LGBTQ+ community.

X Watch

Ivy Widjaja, Chief Partnership Distribution Officer, Prudential Indonesia, shares her experience in self-care.

PRUCommunities

Our PRUCommunities are employee-led social platforms where everyone can connect with one another to share ideas and views on topics of interest.

PRUCommunities enables us to create an inclusive and safe environment for our employees locally, regionally and globally to connect, grow and succeed.

Our PRUCommunities include:

  • PRU Women Empowered
  • Women In Tech
  • PRU Ability
  • PRU Young Professionals
  • PRU Pride
  • Mental Health First Aiders
  • We DO Wellness
  • Sustainability Community
  • PRU Eat.Travel.Connect
  • PRU Race.Ethnicity.Culture

Memberships, Signatories and Commitments

We seek to collaborate with a wide range of organisations to help deliver value in the markets where we operate, focusing on activities that are aligned to our Diversity, Equity, Inclusion & Belonging focus areas.

We also demonstrate our commitment to and accountability for DEIB by participating in external benchmarks and disclosure initiatives.

Jackson National Life Insurance Company

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Prudential plc is an international company incorporated in the United Kingdom, and its affiliated companies constitute one of the world’s leading financial services groups. It provides insurance and financial services directly and through its subsidiaries and affiliates throughout the world, and it has been in existence for over 170 years. Prudential plc is not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America, or the Prudential Assurance Company, a subsidiary of M&G plc (a company incorporated in the United Kingdom).

PPM America

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If you are looking for an affiliate of Prudential Financial, Inc, whose principal place of business is in the United States of America.

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Prudential plc is an international company incorporated in the United Kingdom, and its affiliated companies constitute one of the world’s leading financial services groups. It provides insurance and financial services directly and through its subsidiaries and affiliates throughout the world, and it has been in existence for over 170 years. Prudential plc is not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America, or the Prudential Assurance Company, a subsidiary of M&G plc (a company incorporated in the United Kingdom).

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For M&G and Prudential UK customers and policyholders:

In October 2019, Prudential plc separated its UK operations and, as a result of this separation, Prudential UK is now owned by M&G plc. The M&G plc group is a separate, independent group and as such we are not able to help any M&G or Prudential UK customers or policyholders.

Therefore, to find the best way to make contact, please visit www.pru.co.uk/contact-us

For further information on the M&G plc group, please visit the M&G website: www.mandg.com